Privacy Policy
Last updated: March 2025
This Privacy Policy describes how datte.me ("we", "us", "our") collects, uses, and protects your information when you use our platform and services. We are committed to protecting your privacy and complying with applicable laws in Latin America, the United States, and, where applicable, the European Union (including the General Data Protection Regulation - GDPR).
Information we collect
We collect information you provide when you register, create a business profile, make or manage bookings, and contact us. This may include your name, email address, phone number, business details, and payment-related information required to process transactions. We may also collect technical data such as IP address and usage data.
How we use your information
We use your information to provide and improve our services, manage bookings, process payments, send notifications and reminders, provide customer support, prevent fraud, and comply with legal obligations. We do not sell your personal data to third parties.
Data roles and responsibilities
When you use our platform as a business user, we act as the data controller for your personal data related to your account and use of the service. However, regarding the data of your end customers (such as bookings or contact details), we act as a data processor on your behalf, and you are the data controller responsible for how that data is used.
Sharing of information
We may share your information with third-party service providers that help us operate the platform, such as hosting providers, payment processors (e.g. Stripe), and communication services. These providers are required to protect your data and use it only for the purposes specified by us. We act as a data processor on behalf of our business customers (who use the platform), who are responsible for how they use their own customers' data. We may also disclose information when required by law.
International data transfers
Your information may be stored and processed on servers located outside your country of residence, including in the United States. We take reasonable steps to ensure that your data is protected in accordance with internationally recognized security standards.
Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or disclosure. However, no system is completely secure.
Data retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law.
Your rights
Depending on your location, you may have the right to access, correct, update, delete, or restrict the use of your personal data, and to request data portability. If you are located in the European Union, you also have the right to withdraw your consent at any time. To exercise your rights, please contact us.
Cookies
We may use cookies and similar technologies to improve user experience, analyze platform usage, and personalize content. You can configure your browser to reject cookies, although this may affect the functionality of the service.
Contact
For privacy-related questions or requests, you can contact us at [email protected].